IT Support
- ✓Fast IT advice and problem resolution
- ✓Complete on-site and remote support
- ✓Hardware and software management
- ✓Regular 24/7 system monitoring
- ✓Detailed maintenance reporting
Our professional team looks after your IT systems
so your business moves forward securely and without interruption
Immediate response, 24/7
NAS (Network Attached Storage) for data storage and backup
Secure, reliable and suited to every business need
Acronis Backup solutions that protect your business data
Fast, secure recovery you can count on in any situation
Our engineering team takes over the running of your entire IT environment — computers, servers, networks, backups and security — for a fixed monthly or annual fee under an MA contract.
Response times are set out in each contract's SLA. As a rule, issues that stop the whole company are answered within 1 hour, individual user issues within half a working day, and over 90% of problems are resolved by remote support.
Tell us how many computers and servers you have and which services you need. We'll survey your current setup at no charge, then send a scope of work and quotation within 1–2 working days.
On-site service covers Bangkok and the surrounding provinces. We take on project work upcountry and have partner teams in those areas. Remote support is available nationwide.
Yes — either as scheduled visits at an agreed frequency, or on call for work that needs someone on site. Travel costs and terms for upcountry visits are stated clearly in the quotation.
Professional support for every IT problem you have
ITSUPPORTTHAILAND
Answered by our team during business hours
Hello 👋 Ask us anything about our IT services. We'll reply via: WhatsApp